Terms of Service

Last updated: 9/30/26

Welcome to Joy Candle Co. By visiting our website or placing an order, you agree to these Terms of Service. Please read them before using our site.

Products and orders
We do our best to describe our products accurately, but colors and appearance may vary slightly from what you see on your screen. Product availability, descriptions, and prices may change without notice. We may decline or cancel an order if a product is unavailable, an obvious pricing error occurs, or we reasonably suspect fraudulent activity. If we cancel an order after payment, we’ll refund the amount charged for the cancelled items.

Payment and delivery
The total price, including applicable taxes and shipping charges, is shown at checkout before you place your order. Shipping destinations, options, and charges are subject to the options available at checkout. Please see our Shipping Policy for more information.

Returns and refunds
Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before purchasing.

Using our website
You agree not to use our website for unlawful purposes, interfere with its operation, or submit false or misleading information. The text, images, branding, and other content on this site belong to Joy Candle Co or their respective owners and may not be used without permission.

Third-party services and links
Our website may use third-party services or link to other websites. Those services and websites may have their own terms and privacy practices. We are not responsible for content on websites we do not operate.

Privacy
Our Privacy Policy explains how personal information is collected and used when you visit our website or place an order.

Changes to these terms
We may update these terms from time to time by posting a revised version on this page. The version in effect when you place an order applies to that order.

Contact us
For questions about these terms or an order, contact Joy Candle Co at info@dcjoycandleco.com